Perth, Western Australia - Adlam Transport

Q: How far in advance do I need to make my booking?

A: Between 1-2 weeks is recommended. More time may be required in busy periods, including school holidays and the weeks leading up to Christmas.

Q: Can I change my removal date after booking?

A: Yes, subject to availability. Give us a call as soon as possible, and we'll do our best to fit you in!

Q: How big are your trucks?

A: Our trucks range from 37-56 cubic metres. The average being 46 cubic metres. They are able to hold the contents of a standard 4-bedroom home.

Q: How can I pay for my move?

A: Payment is by cash, cheque or credit card. A surcharge of 2.5% applies to credit card payments.

Q: Will my possessions be insured during the move?

A: We are a fully insured company. The only thing not covered by our insurance is electrical faults, which means if you transport an item eg. fridge from one property to another and it does not work for any apparant reason, we cannot cover that. If your item is damaged during the removal by our removalists, if it is deemed to be our fault or negligence has occurred and the item has not been repaired before, we will repair if possible or forward the item to our insurer.   Any claims must be forwarded within 24 hours and monies owing for the removal needs to be finalised.  An insurance claim will incur an excess to the client.

Q: Do we move pianos and pool tables?

Yes we move these items at no additional charge, this is incorporated in your move.  We dont move either of these items up or down flights of stairs.  These items are rolled on trolleys that are designed particularly for them.  We do not physically carry these items at any stage.

Q: Will my goods be safe?

All of the trucks are fully equipped removal vehicles and are stacked with a range of ties, blankets and trolleys needed for a normal move.  If you do have an item out of the ordinary eg marble table, pool table, piano, jarrah or marri furniture, glass topped tables etc please inform the office staff when making your booking to ensure we are fully equipped and prepared for your specific needs.

Q: Do you do removals interstate?

No, we only do removals within Western Australia.

Q: What if I have a small move?

We have a minimum charge of 3 hours including travel.

Q: Do you dismantle items?

Yes all of our trucks are equipped with the necessary tools to dismantle and reassemble items, this is incorporated in the hourly rate, however we are not cabinet makers or electrical technicians.  We will do our best to help but cannot guarantee a complete success eg. home theatre.

Q: Am I able to access my storage module/s whenever I want?

As our modules are stored in our warehouse, we would need 24 - 48 hours notice for access to your items